Shipping policy

For our New Zealand customers shipping is complimentary with orders over $200.00, for orders 199.99 and under, shipping is charged at the following rates; $10.00 for Auckland deliveries, and $15.00 for the rest of New Zealand. Rural delivery will incur an additional charge of $5.00.

We have 2 shipping options for our Australian customers:

Economy $30.00 3-13 days target delivery

Intl Courier $50.00 2-6 days target delivery

Both our Australian and New Zealand deliveries are shipped with NZ Post. New Zealand delivery is estimated to take 1-4 business days (rural locations please add 3 working days). For Australian delivered our economy option has a target timeframe of 3-13 days, and our Intl courier option has a target delivery timeframe of 2-6 days.

You can track your MEW MEW delivery via NZ Post here - NZ Post Tracking

Please allow 48 hours for your order to be processed and packaged. You will receive a shipping notification via email as soon as your package is booked with our delivery partner.  

Please note that these shipping times are estimates & do not include any delays that may be caused by customs in your country or heavy trading periods. NZ post is an external postage service so we are unable to guarantee specific delivery dates or times. Mew Mew is not responsible for any customs charges payable in your specific country. Please ensure you understand the customs import rules and taxes payable in your country.